Doug Bush Recommendation Letter by Jay Matthews
posted Dec 5, 2019, 2:48 PM by Doug Bush
April 5. 2019
Re: Doug Bush
To whom it may concern;
Doug was hired at Scott Logistics as our Chief Information Officer over six years ago. He was
highly recommended by a colleague in our community, and there is no doubt as to why. The
hiring of Doug Bush was one of the best decisions that we made in the tenure of the Company.
Not only was he a seasoned professional in his industry he was, and is, a stellar gentleman with
a work ethic and character that is unparalleled. From my past experience with IT professionals,
I realized very quickly that Doug's "M.O" was first and foremost to fully understand our industry
from an operational perspective. As a result, and in only a few months' time, we began to see
a level of security and efficiency that we hadn't known before. We also began to realize
financial efficiencies through cost reduction as well efficiencies of informational output that
was a result of Doug's work and collaborative efforts. I would venture to say that Doug paid for
himself through his skill of finding the right IT solution for the right price, with no sacrifice of
quality in our processes and systems. I could go on and on, but l will close my comments by
relaying a comment that our recently hired Chief Legal Officer made to me about Doug's staff.
In his many years of working for large companies, he had never experienced such rapid
response time and quality resolution output when submitting a work order to our IT Department.
Doug implemented an electronic help desk system where requests for IT help
were responded to 24/7 and within a 10 to 15-minute window. His design and implementation
of these best practices not only helped drive efficiencies but also resulted in a happy work
force! Unfortunately, Doug's position was eliminated as a result of the acquisition of Scott
Logistics by a competitor who had a person in the same role. A Company that hires Doug will
be fortunate to gain his intellect, fine character, excellent capabilities and all-around superb
work ethic. Please feel free to call me anytime for more information.
James H. Matthews
Scott Logistics Corp